{"id":2994,"date":"2023-12-05T03:09:32","date_gmt":"2023-12-05T03:09:32","guid":{"rendered":"https:\/\/apphelpguide.mex.com.au\/?p=2994"},"modified":"2023-12-07T04:41:19","modified_gmt":"2023-12-07T04:41:19","slug":"creating-a-new-request","status":"publish","type":"post","link":"https:\/\/helpguide.mex.com.au\/app\/creating-a-new-request\/","title":{"rendered":"Creating A New Request"},"content":{"rendered":"\r\n\t\t<div  class=\"block-52d5fc57-370d-40a5-8092-1e295ac320cc areoi-element container alignfull\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-7c493b23-c9fd-478d-b6c2-4138d2f2eec5 row areoi-element padding-bottom20_0\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-c37f5047-e2a9-433a-bdab-00df16af6086 col areoi-element\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-8b0b219a-236b-4ab6-b074-b6b0e63dbd5b accordion\">\r\n\t\t\t\n\r\n\t\t<div  class=\"block-915b470b-7429-4d16-b2b0-a4ebda68c70b accordion-item\">\r\n\r\n\t\t\t<h1 \r\n\t\t\t\tclass=\"accordion-header\" \r\n\t\t\t\tid=\"block-915b470b-7429-4d16-b2b0-a4ebda68c70b-header\"\r\n\t\t\t>\r\n\t\t\t\t<button \r\n\t\t\t\t\tclass=\"accordion-button collapsed\" \r\n\t\t\t\t\ttype=\"button\" \r\n\t\t\t\t\tdata-bs-toggle=\"collapse\" \r\n\t\t\t\t\tdata-bs-target=\"#block-915b470b-7429-4d16-b2b0-a4ebda68c70b-collapse\" \r\n\t\t\t\t\taria-expanded=\"true\" \r\n\t\t\t\t\taria-controls=\"block-915b470b-7429-4d16-b2b0-a4ebda68c70b-collapse\"\r\n\t\t\t\t>\r\n\t\t\t\t\tRelated Posts &#8211; Requests\r\n\t\t\t\t<\/button>\r\n\t\t\t<\/h1>\r\n\r\n\t\t\t<div \r\n\t\t\t\tid=\"block-915b470b-7429-4d16-b2b0-a4ebda68c70b-collapse\" \r\n\t\t\t\tclass=\"accordion-collapse collapse\" \r\n\t\t\t\taria-labelledby=\"block-915b470b-7429-4d16-b2b0-a4ebda68c70b-header\"\r\n\t\t\t\tdata-bs-parent=\".block-8b0b219a-236b-4ab6-b074-b6b0e63dbd5b\"\r\n\t\t\t>\r\n\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\n\r\n\t\t<div  class=\"block-f8667bed-ddf1-4d2f-9269-c640e564814b list-group\">\r\n\t\t\t\n\r\n\t\t\t<a \r\n\t\t\t\thref=\"https:\/\/helpguide.mex.com.au\/app\/requests\/\" \r\n\t\t\t\trel=\"\" \r\n\t\t\t\ttarget=\"\" \r\n\t\t\t\tid=\"block-413afff4-13c2-4cd2-9b12-e51e5ec36a5e\" \r\n\t\t\t\tclass=\"list-group-item\"\r\n\t\t\t>\r\n\t\t\t\tRequests \r\n\t\t\t<\/a>\r\n\t\t\n\n\r\n\t\t\t<a \r\n\t\t\t\thref=\"https:\/\/helpguide.mex.com.au\/app\/request-listing\/\" \r\n\t\t\t\trel=\"\" \r\n\t\t\t\ttarget=\"\" \r\n\t\t\t\tid=\"block-bd67ab93-4cfd-478c-81f0-bffc223c4aa4\" \r\n\t\t\t\tclass=\"list-group-item\"\r\n\t\t\t>\r\n\t\t\t\tRequest Listing \r\n\t\t\t<\/a>\r\n\t\t\n\n\r\n\t\t\t<a \r\n\t\t\t\thref=\"https:\/\/helpguide.mex.com.au\/app\/request-details\/\" \r\n\t\t\t\trel=\"\" \r\n\t\t\t\ttarget=\"\" \r\n\t\t\t\tid=\"block-baea8259-992a-4970-9e0d-4e1896df4413\" \r\n\t\t\t\tclass=\"list-group-item\"\r\n\t\t\t>\r\n\t\t\t\tRequest Details \r\n\t\t\t<\/a>\r\n\t\t\n \r\n\t\t<\/div>\r\n\t\n \r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div  class=\"block-7c493b23-c9fd-478d-b6c2-4138d2f2eec5 row areoi-element\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-c37f5047-e2a9-433a-bdab-00df16af6086 col areoi-element\">\r\n\t\t\t\r\n\t\t\t\n\n<h1 class=\"wp-block-heading\">Creating A New Request<\/h1>\n\n\n\n<p>Creating a request can be done from any screen, the only requirement for creating a request is the description, all other details can be added after the request is created.<\/p>\n\n\n\n<p><strong>Entering a new request:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong><\/strong>Click the <strong>+ <\/strong>button at the bottom of the page &amp; select request.<\/li>\n\n\n\n<li><strong><\/strong>Enter a request description in the field that says, \u201cType your request\u201d.<\/li>\n\n\n\n<li><strong><\/strong>Click the back button to close the request details screen.<\/li>\n\n\n\n<li>Optional Fields:\n<ul class=\"wp-block-list\">\n<li>Asset \u2013 Enter or search for the asset your request is about.<\/li>\n\n\n\n<li>Photos \u2013 upload photos or take a picture straight from the device.<\/li>\n\n\n\n<li>Priority \u2013 Select a priority for the request, If a work order is made from the request it will have the same priority.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized text-center border-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1242\" height=\"2148\" src=\"https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/CreateANewRequestScreen.jpg\" alt=\"\" class=\"wp-image-2996\" style=\"width:300px\"\/><\/figure>\n\n\n\n<p class=\"padding-top60_0\">Once your request has been created you will see it at the top of the <a href=\"https:\/\/helpguide.mex.com.au\/app\/readings-listing\/\" title=\"Readings Listing\">request listing<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized text-center padding-top60_0 border-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1233\" height=\"822\" src=\"https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/NewRequestListing.jpg\" alt=\"\" class=\"wp-image-2998\" style=\"object-fit:cover;width:885px;height:auto\"\/><\/figure>\n\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t","protected":false},"excerpt":{"rendered":"<p>How to create a new requests in MEX.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-2994","post","type-post","status-publish","format-standard","hentry","category-requests"],"_links":{"self":[{"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/posts\/2994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/comments?post=2994"}],"version-history":[{"count":9,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/posts\/2994\/revisions"}],"predecessor-version":[{"id":3123,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/posts\/2994\/revisions\/3123"}],"wp:attachment":[{"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/media?parent=2994"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/categories?post=2994"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/tags?post=2994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}