{"id":2389,"date":"2023-11-24T05:53:44","date_gmt":"2023-11-24T05:53:44","guid":{"rendered":"https:\/\/mexuserguide.dreamhosters.com\/?p=2389"},"modified":"2024-01-10T00:47:12","modified_gmt":"2024-01-10T00:47:12","slug":"work-order-details","status":"publish","type":"post","link":"https:\/\/helpguide.mex.com.au\/app\/work-order-details\/","title":{"rendered":"Work Order Details"},"content":{"rendered":"\r\n\t\t<div  class=\"block-b644524f-7831-4b66-b633-34cbb2569ca7 areoi-element container alignfull\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-2e517e47-e9c7-445f-8546-dd7310d5c9e6 row areoi-element padding-bottom20_0\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-e6196b54-9943-4713-8dd4-bcec2b4c2657 col areoi-element\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<div  class=\"block-8b0b219a-236b-4ab6-b074-b6b0e63dbd5b accordion\">\r\n\t\t\t\n\r\n\t\t<div  class=\"block-915b470b-7429-4d16-b2b0-a4ebda68c70b accordion-item\">\r\n\r\n\t\t\t<h1 \r\n\t\t\t\tclass=\"accordion-header\" \r\n\t\t\t\tid=\"block-915b470b-7429-4d16-b2b0-a4ebda68c70b-header\"\r\n\t\t\t>\r\n\t\t\t\t<button \r\n\t\t\t\t\tclass=\"accordion-button collapsed\" \r\n\t\t\t\t\ttype=\"button\" \r\n\t\t\t\t\tdata-bs-toggle=\"collapse\" \r\n\t\t\t\t\tdata-bs-target=\"#block-915b470b-7429-4d16-b2b0-a4ebda68c70b-collapse\" \r\n\t\t\t\t\taria-expanded=\"true\" \r\n\t\t\t\t\taria-controls=\"block-915b470b-7429-4d16-b2b0-a4ebda68c70b-collapse\"\r\n\t\t\t\t>\r\n\t\t\t\t\tRelated Posts &#8211; Work Orders\r\n\t\t\t\t<\/button>\r\n\t\t\t<\/h1>\r\n\r\n\t\t\t<div \r\n\t\t\t\tid=\"block-915b470b-7429-4d16-b2b0-a4ebda68c70b-collapse\" \r\n\t\t\t\tclass=\"accordion-collapse collapse\" \r\n\t\t\t\taria-labelledby=\"block-915b470b-7429-4d16-b2b0-a4ebda68c70b-header\"\r\n\t\t\t\tdata-bs-parent=\".block-8b0b219a-236b-4ab6-b074-b6b0e63dbd5b\"\r\n\t\t\t>\r\n\t\t\t\t<div class=\"accordion-body\">\r\n\t\t\t\t\t\n\r\n\t\t<div  class=\"block-f8667bed-ddf1-4d2f-9269-c640e564814b list-group\">\r\n\t\t\t\n\r\n\t\t\t<a \r\n\t\t\t\thref=\"https:\/\/helpguide.mex.com.au\/app\/workorders\/\" \r\n\t\t\t\trel=\"\" \r\n\t\t\t\ttarget=\"\" \r\n\t\t\t\tid=\"block-413afff4-13c2-4cd2-9b12-e51e5ec36a5e\" \r\n\t\t\t\tclass=\"list-group-item\"\r\n\t\t\t>\r\n\t\t\t\tWork Orders \r\n\t\t\t<\/a>\r\n\t\t\n\n\r\n\t\t\t<a \r\n\t\t\t\thref=\"https:\/\/helpguide.mex.com.au\/app\/work-order-listing\/\" \r\n\t\t\t\trel=\"\" \r\n\t\t\t\ttarget=\"\" \r\n\t\t\t\tid=\"block-bd67ab93-4cfd-478c-81f0-bffc223c4aa4\" \r\n\t\t\t\tclass=\"list-group-item\"\r\n\t\t\t>\r\n\t\t\t\tWork Order Listing \r\n\t\t\t<\/a>\r\n\t\t\n\n\r\n\t\t\t<a \r\n\t\t\t\thref=\"https:\/\/helpguide.mex.com.au\/app\/creating-a-new-work-order\/\" \r\n\t\t\t\trel=\"\" \r\n\t\t\t\ttarget=\"\" \r\n\t\t\t\tid=\"block-baea8259-992a-4970-9e0d-4e1896df4413\" \r\n\t\t\t\tclass=\"list-group-item\"\r\n\t\t\t>\r\n\t\t\t\tCreating a New Work Order \r\n\t\t\t<\/a>\r\n\t\t\n \r\n\t\t<\/div>\r\n\t\n \r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div  class=\"block-2e517e47-e9c7-445f-8546-dd7310d5c9e6 row areoi-element\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-e6196b54-9943-4713-8dd4-bcec2b4c2657 col areoi-element\">\r\n\t\t\t\r\n\t\t\t\n\n<h1 class=\"wp-block-heading has-text-align-left has-text-color has-link-color wp-elements-b60f39f6902e9da6ff2cd31cecbfe645\" style=\"color:#6c757d\">Work Order Details<\/h1>\n\n\n\n<p>To open the details of a Work Order, simply tap a record from the Work Order Listing.<\/p>\n\n\n\n<p>Do note that MEX employs two types of Work Orders.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This standard Work Order<\/li>\n\n\n\n<li>Work Order Inspection<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-fca772d0522596908b28251929d0ece7\" style=\"color:#6c757d\">Standard Work Order Details<\/h3>\n\n\n\n<p>The new look Standard Work Order details is laid out in the following format:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>Work Order Number<\/strong> is clearly displayed alongside the Priority and Due Date. The Estimated Hours to Complete are summarized and displayed here under the description.<\/li>\n\n\n\n<li><strong>Asset<\/strong><ul><li><strong>Asset Number and Description<\/strong><ul><li>Tapping the hyperlink will allow you to see the Asset Tree, Manufacturer, Model Number, Serial Number and the Registration Number of the Asset. Click the X to close.<\/li><\/ul><\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li><strong>Parent Asset<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Time<\/strong> \u2013 MEX displays the total of all time spent on the job here.\n<ul class=\"wp-block-list\">\n<li>You can tap the <strong>Clock Icon<\/strong> to start a timer as long as the current user has a Trade assigned to them. This will start a timer and will record the resulting time in the Trades section under actual time.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Photos &#8211; <\/strong>Capture all the photos you need to here. Saving them directly to your MEX system.<\/li>\n\n\n\n<li><strong>Instructions<\/strong><\/li>\n\n\n\n<li><strong>Tasks<\/strong><\/li>\n\n\n\n<li><strong>Parts<\/strong> &#8211; All parts required for the job are listed here.\n<ul class=\"wp-block-list\">\n<li>Tapping on a record here, takes you to the spare parts form, where we can issue the parts.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>History Notes<\/strong><\/li>\n\n\n\n<li><strong>Signature<\/strong><\/li>\n\n\n\n<li><strong>Details<\/strong><ul><li><strong>Priority<\/strong><\/li><\/ul><ul><li><strong>Status<\/strong><\/li><\/ul><ul><li><strong>Due Start<\/strong><\/li><\/ul><ul><li><strong>Due Finish<\/strong><\/li><\/ul><ul><li><strong>Estimated Hours<\/strong><\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li><strong>Raised By<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Customer<\/strong><ul><li><strong>Customer Name<\/strong><\/li><\/ul><ul><li><strong>Quote Number<\/strong><\/li><\/ul><ul><li><strong>Quote Amount<\/strong><\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li><strong>Order Number<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized text-center\"><img loading=\"lazy\" decoding=\"async\" width=\"499\" height=\"1024\" src=\"https:\/\/helpguide.mex.com.au\/wp-content\/uploads\/2023\/12\/MEXAppWODetails38-499x1024.jpg\" alt=\"\" class=\"wp-image-2954\" style=\"width:300px\" srcset=\"https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails38-499x1024.jpg 499w, https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails38-146x300.jpg 146w, https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails38-768x1577.jpg 768w, https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails38-748x1536.jpg 748w, https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails38-998x2048.jpg 998w, https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails38.jpg 1038w\" sizes=\"auto, (max-width: 499px) 100vw, 499px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-320376ca7c5ad61e2ecaf56216097eac\" style=\"color:#6c757d\">Work Order Inspection Details<\/h3>\n\n\n\n<p>Work Order Inspections have a number of Assets listed within the same job, and we have made it so much easier to work through an Inspection on the app.<\/p>\n\n\n\n<p>The new look Standard Work Order Inspection details is laid out in the following format:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sorting option\n<ul class=\"wp-block-list\">\n<li>Predefined\n<ul class=\"wp-block-list\">\n<li><strong>Incomplete<\/strong> inspections<\/li>\n\n\n\n<li><strong>Exceptions<\/strong><\/li>\n\n\n\n<li><strong>Not Approved <\/strong> inspections<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Asset Search Bar<\/strong> &#8211; If you know the Asset, type it in, select it and inspect away<\/li>\n\n\n\n<li>List of Assets to Inspect\n<ul class=\"wp-block-list\">\n<li>Asset Number<\/li>\n\n\n\n<li>Description<\/li>\n\n\n\n<li>Number of Questions<\/li>\n\n\n\n<li>Number of Questions Answered<\/li>\n\n\n\n<li>Percentage of Questions Completed\n<ul class=\"wp-block-list\">\n<li>For every inspection you complete, the inspections progress is displayed on the top right-hand corner of the form, and this is updated incrementally<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Picture<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Time &#8211; MEX displays the total of all time spent on the job here\n<ul class=\"wp-block-list\">\n<li>You can tap the <strong>Clock<\/strong> <strong>Icon <\/strong>to start a timer and it will record the resulting time in the trades section under the actual time.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized text-center\"><img loading=\"lazy\" decoding=\"async\" width=\"501\" height=\"1024\" src=\"https:\/\/helpguide.mex.com.au\/wp-content\/uploads\/2023\/12\/MEXAppWODetails44-501x1024.jpg\" alt=\"\" class=\"wp-image-2956\" style=\"width:298px\" srcset=\"https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails44-501x1024.jpg 501w, https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails44-147x300.jpg 147w, https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails44-768x1569.jpg 768w, https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails44-752x1536.jpg 752w, https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails44-1002x2048.jpg 1002w, https:\/\/helpguide.mex.com.au\/app\/wp-content\/uploads\/2023\/12\/MEXAppWODetails44.jpg 1043w\" sizes=\"auto, (max-width: 501px) 100vw, 501px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-adaf66d40d7ed3ce4f64759ee1adff72\" style=\"color:#6c757d\">Filters Avaliable on Work Order Inspection Details<\/h3>\n\n\n\n<p>Here are the filters available on the Work Order Inspection Details for: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Predefined\n<ul class=\"wp-block-list\">\n<li><strong>Incomplete <\/strong>inspections<\/li>\n\n\n\n<li><strong>Exceptions<\/strong><\/li>\n\n\n\n<li><strong>Not Approved<\/strong> inspections<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Full Filter<\/li>\n<\/ul>\n\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n\n\r\n\t\t<div  class=\"block-a33b094e-3f37-462b-8a55-5910668690da row areoi-element padding-top60_0\">\r\n\t\t\t\r\n\r\n\t\t\t\n\r\n\t\t<div  class=\"block-031c29dd-707a-446c-8d7d-48ec3c75df14 col areoi-element text-center\">\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t\t\t\r\n\t\t<a \r\n\t\t\t\r\n\t\t\tclass=\"block-c6891cea-0057-4fd0-84e3-60f9bf36daed btn areoi-has-url position-relative btn-mex btn-secondary\"\r\n\t href=\"\/creating-a-new-work-order\/\" >\r\n\t\t\t\t\t\r\n\t\t\t\t\tCreating a Work Order \r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t<\/a>\r\n\t\t\t\n \r\n\t\t\t\r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t\n \r\n\t\t<\/div>\r\n\t","protected":false},"excerpt":{"rendered":"<p>Easily add tasks, record trade hours, include quotes, and manage spare parts efficiently for seamless work order management.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-2389","post","type-post","status-publish","format-standard","hentry","category-work-orders"],"_links":{"self":[{"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/posts\/2389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/comments?post=2389"}],"version-history":[{"count":10,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/posts\/2389\/revisions"}],"predecessor-version":[{"id":3309,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/posts\/2389\/revisions\/3309"}],"wp:attachment":[{"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/media?parent=2389"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/categories?post=2389"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpguide.mex.com.au\/app\/wp-json\/wp\/v2\/tags?post=2389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}